Venkateshwara Hand Diya

Care & Maintenance

To maintain the beauty and luster of your brass product, follow these simple care instructions:

Daily Care

• Dust regularly with a soft, dry cloth
• Keep away from direct sunlight to prevent discoloration
• Avoid placing in high humidity areas

Cleaning

• Use a mild soap solution and soft cloth for cleaning
• Dry immediately after washing to prevent water spots
• For stubborn tarnish, use a specialized brass cleaner
• Apply a thin coat of brass polish periodically to maintain shine

Storage

• Store in a cool, dry place when not in use
• Wrap in soft cloth or acid-free tissue paper
• Avoid stacking items directly on top

Shipping Information

We ship our handcrafted brass products worldwide with secure packaging to ensure safe delivery.

Packaging

• Each piece is individually wrapped in protective material
• Placed in custom-fitted cartons with cushioning
• Suitable for long-distance transportation

Shipping Options

• Domestic (India): 5-7 business days
• International: 10-15 business days (varies by location)
• Expedited shipping available on request

Bulk Orders

For wholesale orders, we offer:

• Competitive shipping rates for bulk quantities
• Custom packaging options with branding
• Direct container shipping for large orders

Returns & Exchanges

We stand behind the quality of our products. If you receive a damaged or defective item:

• Contact us within 48 hours of delivery
• Provide photos of the damaged product
• We will arrange replacement or refund as appropriate